7 Principles of Quality Management

We have recently completed the first phase of Business Transformation for a Banking Sector Technology Systems Integration Company. These 7 Principles of Quality Management as proposed by ISO 9001, acted as the levers.

1. Customer Focus

2. Leadership

3. Engagement of People

4. Process Approach

5. Improvement

6. Evidence-based Decision Making

7. Relationship Management

You can read more about these 7 Principles at ISO website.

Please get in touch on arun@palmyga.com to know more about how we can help you plan and execute your Business Transformation.

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